Frequently Asked Questions
Everything you need to know about Attack Shark gaming gear and services.
What is the typical shipping time for Attack Shark orders?
Standard shipping typically takes 7-15 business days depending on your location. We provide tracking information via email as soon as your high-performance gear leaves our warehouse.
Do Attack Shark peripherals come with a warranty?
Yes, all our electronics, including gaming mice and keyboards, come with a 12-month limited warranty covering manufacturing defects and hardware failures under normal use.
Where can I download the latest drivers and software?
You can find all necessary drivers, firmware updates, and customization software on our official 'Downloads' page. Simply search for your specific model number to get started.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging and in the same condition that you received them. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
Are Attack Shark products compatible with both Windows and macOS?
Most of our keyboards and mice are plug-and-play compatible with both Windows and macOS. However, advanced customization software is primarily designed for Windows; please check specific product descriptions for detailed OS compatibility.